Our Receptionists represent a committed and hard working team, here to help you see the doctor or nurse, undertake repeat prescriptions, answer questions and give any other assistance you may need.
All our staff are involved in continual professional training. Please remember that they are also bound by the same code of confidentiality as our GPs and nursing team.
Receptionists provide an important link for patients with the Practice and are your initial contact point for general enquiries.
They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with: prescription enquiries, financial claims, patient records and carrying out searches and Practice audits.