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Practice Management

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.
Mrs Indira Rani-Bhatti (f)

Administration

Our receptionists are usually the first point of contact and are here to help you. They have a lot of information available for you and in most cases will be able to help with your enquiry, ensuring you see the most appropriate clinician. Nonetheless, it is your right to request to talk only to the doctor. Anything that is discussed with the receptionists or any other member of the team is treated in strict confidence. You have a right to be treated courteously and our receptionists also have a right to be treated courteously by you.

We can offer a degree of privacy at a separate reception booth or in a separate reception area, if your enquiry is sensitive. Please respect the privacy of other patients when waiting at the reception desk until your turn.

Mrs Nicola McLean (f)

Reception

Mrs Minara Ali (f)
Miss Ansa Nasir (f)
Miss Sumera Naz (f)

Secretaries

Miss Nikki Morley (f)
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